Multinacional elimina um bilhão de embalagens plásticas com solução Neogrid

Challenge

The challenge came from the multinational's Customer Service area, which needed to develop mechanisms through sell-out tools that would generate visibility for the entire company and that could be replicated by the bottling companies. They wanted insights on lost sales and out-of-stocks to manage actions with internal and field teams.

The working from home model, due to the pandemic, increased the need for engagement and use of technology. After all, without visiting stores, what is the best way to keep shelves stocked?

Solution

Using Neogrid's Visibility solution, which receives daily data from retailers and uses artificial intelligence to deliver sales and inventory indicators — dashboards and metrics compatible with the project were built to simplify the daily routine, in addition to monitoring the progress of performed actions.

With everything ready and full understanding of the metrics by the teams involved, the multinational's Customer Service area developed an internal dashboard to disseminate the results. The objectives of the dashboard were: promote daily use of the tool, reduce out-of-stocks and lost sales, as well as provide visibility to the teams.

Solução

Para conseguir trabalhar com todos os seus fornecedores, informando-os que a embalagem era crucial na decisão do que seria ou não vendido nas lojas, a multinacional britânica utilizou o Sourcing, solução da Neogrid que faz cotações de fornecedores e gerenciamento de contratos, permitindo à rede mais produtividade e agilidade para atingir os resultados esperados.

O Sourcing conecta o varejo ao fornecedor, mas não apenas mostra cotações simples, vai além e permite que o varejista descreva o que realmente deseja e precisa para que uma empresa seja sua fornecedora. O comprador define os parâmetros e pode comparar todas as informações de maneira organizada dentro do sistema que pode ser integrado ao ERP da empresa.